One of the most fun to play RTG casinos, Rich Palms offers a mix of amazing games and good bonuses to keep you playing for years to come.
- Excellent customer support
- Full suite of casino games
- A lot of different video slots
- Regular free spins and free money bonuses
- Banking options are standard, not many niche payment methods available
- Not many huge match bonuses, besides the welcome bonus
- Casino games limited to RTG software only
Online casino play can be incredibly touchy. There are so many options out there and a lot of them are not reputable. So how do you know when you find a good one? Well, you do your research, which is probably why you’re here.
Rich Palms is a well-known online casino platform that seems to be fairly popular overall. It’s a common choice with US players as well as many other countries as they offer games all around the world.
Are they worth your time and money to deal with? We’ve done a complete review of Rich Palms online casino and we have all of the details for you right here.
Software and Games
Rich Palm is defined as a medium-sized casino. They use ViG and Real Time Gaming for their software and games, both of which are good platforms. At first glance, the site is nice and eye-catching. There are pop ups right away to share their welcome bonus.
They have a pretty good variety of games and styles and the entertainment is designed at a high level. They have quite a few games, enough to compete with other online casino sites. They offer more than 180 slots, 21 table games, and 17 video poker games at our check.
All of this is primarily through the Real Time Gaming software.
Real Money Slots
One thing we notice is that Rich Palms doesn’t offer a lot of information so you have to do some digging around to find out much about them. They don’t provide any RTP information on their slots so you have no idea what their payout history or percentage is. This can leave some question to credibility issues.
Their site is pretty basic when you drill into the games. You can narrow it down to slots but you can’t really narrow down which type of slots you’re after. Remember that they have 181 slots so sorting through them might be a challenge.
You will see some of the popular classic options and a few original ideas. Here are a few names you will find:
- Bubble Bubble
- Big Shot
- Aztec’s Treasure
- Sevens & Stripes
- Crystal Waters
- Football Frenzy
- Hen House
This is just the beginning of the list of their slots. The list is pretty extensive and they have a large variety of styles and games to choose from.
If you’re specifically after 3 Reels, 5 Reels, Progressive, or video slots you just have to sort through until you find what you like.
Rich Palms has both a poker section and a table games section. They have a pretty good variety of options here with classic poker favorites as well as other table game favorites. Here are a few of the things you will find.
- Caribbean Draw Poker
Again, there are more than just what is on this list. The list just gives you a brief look at the array of options. There are 21 table games and 17 poker games for you to choose from with your preferences.
The site is simple to navigate to find these but again you can’t really narrow down your search if you’re just looking for a specific style.
Video Poker and Specialty Games
We touched just slightly on poker already but they offer 17 video poker options at Rich Palms. Here are some of the ones that stuck out to us.
- 7 Stud Poker
- All American Poker
- Joker Poker
- Loose Deuces
- Sevens Wild
Just like with the other topics, you can’t really drill down but since there are only 17 offerings here that shouldn’t be a big issue. There are plenty of choices, which is nice. A lot of casinos are more limited when it comes to video poker or table games.
As far as specialty games go, you can get into different styles of roulette, bingo, hot dice, keno, and more. They have 11 specialty games at the time of this review, which is a decent selection that gives you some variety to choose from.
Bonuses and Rewards Programs
If you check out the Rich Palms Casino site, they have promotions that are clear and easy to find. They have a unique “Welcome Tour” package that gives you special incentives through your first 3 deposits.
The Welcome Tour is up to $2,500 bonus 1st deposit, 275% slots bonus + 100% cash back 2nd deposit, and 300% slots bonus + 50% cash back 3rd deposit. They also have a bitcoin special that is 300% slots bonus on the first 3 deposits.
Rich Palms has daily tours with different bonuses and promotions available in each tour. They offer tours for new games and even condolences if you lost TOO much.
On weekends, they have a weekend star show where you can see events that use game characters. It’s a show that requires a deposit but it’s fun.
Overall, they have a good array of bonuses and rewards.
They DO have a Rich Club. The Club offers faster withdrawals, an account manager, loyalty bonuses, and more. The details are limited but they have several different levels, clear up to a Millionaire Card and the rewards intensify and improve with each level.
You will use the cashier for any and all monetary transactions with Rich Palm. They have quite a bit of capability and use several options for both deposits and withdrawals. They really have a pretty good setup as far as options go.
Here are your deposit options:
- Instant Gift Card
- Visa, MasterCard, American Express
Here are your withdrawal options:
- Visa, MasterCard, American Express
- Bank Wire
A lot of online casinos won’t use credit cards for withdrawals so this is a nice option that we don’t always see. Rich Palm has selected options carefully for security methods.
The downside is the payout turnaround is pretty lengthy compared to many other casino options. They have a 7-10-day turnaround. You can withdraw with a minimum of $100 and a maximum of $2,000 per week.
Safety and Fair Play
You can do some digging and find that Rich Palms is licensed out of Costa Rica. Our concern here is that their licensing details and information isn’t readily available. You certainly won’t find it on their website if you’re looking.
This always brings us to pause because it feels like the company is possibly trying to hide something. What we found is they are licensed. We just prefer to see the licensing information readily available to players. It’s a sign of integrity.
Unfortunately, there are a lot of negative reviews of people who never got their payouts. Many customers state they never got payouts or winnings of any kind.
There are no real indicators of any steps taken to protect your safety and there has been some question of information released in the past.
There is no downloadable format available but Rich Palms does offer mobile-friendly access. You can use Rich Palms from your mobile device and it’s compatible on Android and iOS products as well.
There isn’t an app or anything so you just access the site from your mobile phone and it should all work pretty well. You will want to be certain that you have a stable connection because even the slightest change in internet can cause you to get kicked out of a game.
Overall, Rich Palms is just an ok option for online casino play. They have a lot of game options to choose from and several features that are nice but there isn’t anything that stands out to us as being above par compared to others in the industry.
We do have some concern for safety and fair play when we take a look at what other users are saying and the issues that some have experienced in receiving payouts.
Overall, the platform is nice and they have a lot of options but you do play at your own risk, which is not uncommon for online casino sites.